Ask a Librarian via IM and Meebo

August 30, 2007 at 2:38 pm | Posted in Ask a Librarian, reference services | Comments Off on Ask a Librarian via IM and Meebo

Have you ever been at home searching for an article, and can’t find it? Having trouble logging in to your library account? Now you can get help without having to leave the convenience of your home or office! Galvin Library now offers patrons the ability to Instant Message (IM) a Reference Librarian. Instant Messaging, a real-time internet chat program, is used by millions of people around the world every day. All you need is a computer and access to the internet. Galvin Library uses the following screen names and IM clients:

AOL Instant Messenger (AIM): IITLibrary
Google Talk:
MSN Messenger:
Yahoo Messenger: AskIITLibrary

Any of the above services can also be accessed using Meebo, a Web-based IM client portal.

If you don’t have an IM account or screen name, you can still IM a librarian using the Meebo widget on our Ask a Librarian page!

The service is available during all regular library hours. See our Ask a Librarian pages for more information.

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